Terms & Conditions


1. Permitted uses

Melbourne City Conference Centre (MCCC) is administered by the CrossCulture Church of Christ Inc (CrossCulture), Swanston Street Melbourne. Therefore all intending users of MCCC should be aware that no part of the premises may be used for any purpose contrary to the values, principles and beliefs of CrossCulture . No alcohol, drugs or smoking are permitted in the MCCC.

2. Confirmation of booking

Confirmation of all bookings must be made by an authorised company representative in writing or facsimile by completing and signing the following:
(a) Venue Request Form
(b) Hire Agreement and acceptance of these terms and conditions, and
(c) Method of Payment Form
(d) Credit Application Form where applicable.
(e) Payment of a required deposit of 50% of the total function amount or $1,000, whichever is the greater amount, or full payment if total cost of function is less than $1,000, or an amount as indicated in the hire agreement.
(f) For all MCCC auditorium bookings, a non refundable Booking Fee of $1,000 is also required. This will be deducted from the final invoice only on completion of the event. Please note that space and time cannot be confirmed until the signed documents and full deposit are received. Any correspondence received within 8 weeks of the event date indicating the intention to confirm a booking will be deemed binding and the cancellation clause will be activated.

3. Payment

MCCC reserves the right to require payment in full of the advised cost prior to the date of the function, and to cancel the booking if that payment is not made. All additional costs incurred in respect of the function will be invoiced to the client forthwith after the date of the function, and accounts must be paid within thirty (14) days of the date of the invoice.

4. Overdue payments

In the event that any payment or part thereof as referred to in condition three remains unpaid after fourteen (14) days from the date of the function, then interest at the rate of five per cent per month compounding will be payable on such overdue monies from the date referred to in condition three.

5. Opening hours and surcharges

Normal operating hours are between 9 am and 5 pm, Monday to Friday. Additional fees may apply to functions starting before, or finishing after these hours, as well as to Saturday events.

6. Times

The client will agree to commence the function at the scheduled time and agree to ensure that guests vacate the designated function area at the closing hour indicated in the booking.

7. Cancellation

There will be occasions when a booking has to be cancelled due to changes in a client’s arrangements. MCCC still incurs expenses and in order to cover these expenses the following policy applies to all cancellations: In the event of cancellation I. Within four weeks of function or during function – full charge of total estimated cost. II. Between four to eight weeks a cancellation fee of 25% of total estimated cost including audio visual and catering or paid deposit, whichever is the greater (minimum payment of $1,000), and retention of Booking Fee where charged. III. Over eight weeks, refund of 50% deposit and retention of Booking Fee where charged.
In the case of a deposit being waived a minimum of $500 applies and payment of Booking Fee if applicable. Any cancellations, changes or additions must be received in writing.

8. Price variations

If the charges or prices referred to in the quotation become subject to any tax imposed by Government or any other authority, an amount equal to the said tax paid or payable in respect of the goods or the supply of services referred to in the quotation or otherwise supplied by the MCCC shall be added to the amount of charges and/or prices referred to in the hire agreement.

9. Sale of goods/ external food and beverage

No client may sell any item unless approval has been given by MCCC Management. All areas of MCCC are catered for and therefore organisers or clients are not permitted to bring food and beverage to a function for sale or consumption. Any breach of this condition is subject to charges commensurate to the loss of income incurred by MCCC.

10. Unavailability of rooms

If because of unforseen and unavoidable circumstances the room or space reserved for the function becomes unavailable, MCCC reserves the right to substitute a similar or comparable area. MCCC will use its best endeavours to advise the client within a reasonable period of time prior to the date of the function and the client will have the right to draw or vary the booking as a result of such advice. MCCC reserves the right to book another event in the same function room up to one hour before the scheduled event commencement time and one hour after the scheduled event finishing time. MCCC reserves the right to book another function in adjoining rooms at any time.

11. Advertising

In the event that the client wishes to use the name of MCCC, CrossCulture or any similar reference in its advertising or brochures, excluding reference to the location of a function, written permission must firstly be obtained and a copy of the proposed form of advertising or brochure submitted to the MCCC and approved prior to publication. MCCC reserves the right to cancel the function if this condition has not been fulfilled and particularly if MCCC becomes aware of advertising which within its absolute discretion it finds to be objectionable or harmful to the purposes of the MCCC and/or CrossCulture . Any cancellation by MCCC that arises due to a breach of this condition is subject to charges as per clause seven.

12. Damages to premises/ equipment

All clients will be responsible for the cost of excessive cleaning, damage or breakage sustained to the property of MCCC during a function arising from want of care, misuse or abuse on the part of the clients, invitees, servants, agents, contractors or sub-contractors of the client. This includes any person permitted by the client to be on the MCCC’s premises or otherwise occasioned by any breach or default of the client and will pay the cost of making good such damage or breakage within seven days of the submission by MCCC of an invoice therefore. At the discretion of the Management of MCCC, clients will be required to cover any damage to walls or floors during the set-up for or following completion of a function. The use of walls within the MCCC for display purposes will not be permitted unless approval has been given by MCCC Management.
A $1,500 cleaning deposit will be required for events that relate to Performing Arts. This deposit will be refunded subject to the Centre Manager being satisfied that the premises have been left in a satisfactory condition and that no additional cleaning costs or repairs will be involved as a result of the event.

13. Security

MCCC will not accept responsibility for loss or damage to any equipment or merchandise left on the premises prior to, during, or after the function.

14. Delivery and collection of goods

MCCC will only accept delivery of goods one working day prior to an event unless otherwise agreed, and a fee may apply. All goods must be collected within one working days of the conclusion of the event.

15. Signage

All signage in public or common areas of MCCC must have prior approval of MCCC Management. Any signage proposed to be erected directly outside the MCCC or visible to the public from outside MCCC should be of a professional design and quality and may require the approval of the building owner and/or the Council of the City of Melbourne.

16. Reserved seating

MCCC reserves the right to have the use of up to eight seats during functions held in the auditorium, subject to availability.

17. Insurance

The MCCC Management may require evidence of adequate insurance to cover both for Property Damage and Public Liability. If the client brings subcontractors onto the premises, they will be responsible for providing certificates of currency for Workers Compensation and Public Liability insurance for all contractors. By agreeing to these terms and conditions you release the MCCC, CrossCulture and the Property Trust from all actions, suits, damages, claims, costs, expenses and demands that they may incur in respect to injury to or the death of any person or damage to any real or personal property arising in any way whatsoever out of the use of MCCC premises or any part thereof (unless arising as a result of the negligence of MCCC).

18. Safety and fire regulations

All functions are subject to compliance with current Health & Safety Regulations and to the requirements of any other Government, semi Government or local Government authority. The smoke producing machines, lighting of candles, naked flames or flammable items are not permitted in the MCCC without prior consent from MCCC Management. Any material used for stand construction or display purposes must conform to the following standards: Non-combustible material, inherently non-flammable material, flame-proof fabric, self-extinguishing plastic material, plywood, hardwood, pulp-board or fibreboard rendered flame resistant by a process of impregnation acceptable to the authorities. Cooking demonstrations should only occur within the designated food preparation areas, and in these areas must be conducted under an operating exhaust system. Additionally, the use of the MCCC is subject to the requirements of the owner of the building. The administration of all these requirements will be at the absolute discretion of MCCC and all clients, their contractors, invitees, servants, agents and any other person permitted by the client to be upon the premises must at all times follow the instructions of the MCCC Management.

19. Electrical equipment

Clients bringing electrical equipment for use on MCCC premises are responsible for ensuring the equipment is maintained in a safe condition, including the completion of inspections and tests as required by the Victorian Occupational Health and Safety Act 2004. MCCC reserves the right to review client equipment maintenance records, including inspection and test records, prior to allowing a client to bring electrical equipment for use on MCCC premises.